Privacy Policy

1. Scope of this policy

This Privacy Policy applies to information collected through jtchomehealthinc.com, including the general inquiry form. It does not replace JTC Home Health's Notice of Privacy Practices, which separately explains how protected health information may be used and disclosed in connection with patient care.

2. Information we collect

When you submit the general inquiry form, we may collect your name, email address, optional phone number, service of interest, and message. We may also collect information you provide when you contact us by phone or email.

Our hosting provider may automatically receive limited technical information needed to operate and protect the website, such as an IP address, browser or device type, requested pages, timestamps, and security or diagnostic logs.

3. How we use information

We may use information collected through the website to:

• Respond to questions and requests.
• Route inquiries to the appropriate JTC Home Health team member.
• Operate, maintain, troubleshoot, and secure the website.
• Understand and improve the website and our communications.
• Comply with legal obligations and protect our rights.

4. How information is shared

We may share information with service providers that help us host, secure, and operate the website or process form submissions. The inquiry form currently uses Netlify Forms, so Netlify may process and store submissions on our behalf.

We may also disclose information when required by law, to protect safety or rights, or as part of a merger, financing, acquisition, reorganization, or sale of business assets. We do not sell personal information or share it for cross-context behavioral advertising.

5. Cookies and similar technology

The current website does not intentionally use advertising trackers or analytics cookies. Our hosting and security providers may use essential technologies or server logs to deliver the site, prevent abuse, and maintain reliability.

6. Retention

We retain website inquiry information only for as long as reasonably necessary to respond, maintain appropriate business records, meet legal obligations, resolve disputes, and protect the website. Retention periods may vary depending on the nature of the communication and applicable requirements.

7. Security

We use reasonable administrative and technical measures intended to protect website information. However, no online transmission or storage system can be guaranteed to be completely secure. Please use the phone number above instead of the website form for sensitive information.

8. Your privacy choices and rights

You may ask about the personal information we maintain through this website or request that we correct or delete it. Depending on where you live and which laws apply, you may have additional rights, including rights to know, access, correct, or delete personal information and to receive equal service when exercising those rights.

To make a request, contact us using the information below. We may need to verify your identity before completing certain requests.

9. Children's privacy

This website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13.

10. External websites

This website may link to third-party websites, including social media services. Their privacy practices are governed by their own policies, and JTC Home Health is not responsible for those practices.

11. Changes to this policy

We may update this policy as our website or practices change. The date at the top of this page indicates when the policy was last revised.